Soaker Hose Depot Contact Us

Welcome to the Online home of Environmentally Friendly Products

    - Drip  
   Irrigation

 -
Factory
   Direct 

 - Sold by
    the pallet


 
- Sold by the
    Container

 - Sold by the  
   Truck Load

 

   

SHIPPING / TERMS & CONDITIONS

Minimum order $10

We discount our products to be able to sell in quantity.  Our site is designed for the landscaper, nursery, organic gardeners, small business looking for a good price on name brand soaker hose and drip irrigation products. All orders are shipped UPS, larger orders are shipped via truck.

 
 

I received an incorrect item with my order, what do I do?

Please email customer service at sales@soakerhosedepot.com  and let the representative know which item was shipped incorrectly.  You will receive instructions on how to return the incorrect item, and when you can expect to receive the one you ordered.

 
 

How do I return an item?

"I made a mistake and need to return an item". Please email customer service at sales@soakerhosedepot.com  and let the representative know which items you wish to return.  You will receive instructions on how to return the incorrect item. There is a 10% re-stocking fee on all returned items that are ordered in error. Once you have an RA (return authorization) number, place the item to be returned and your RA in the carton with the RA number written clearly on the outside of the box.. You may use the original shipping carton.  Customer is responsible for shipping charges on returned item/s and new item/s to be shipped. This merchandise may be returned to us by regular parcel post, UPS, or FedEx. No returns will be accepted without RA number.

 
 

Warranty?

Soaker hose, poly tubing, drip fittings are warranted for 1 year via Soaker Hose Depot. sales@soakerhosedepot.com  Controllers are warranted through the mfg. only. Orbit warranties their battery timers from 5-7 years. For Orbit warranty email www.orbitonline.com or call Orbit at 1.800.488.6156 for replacement.

 
 

Orders via Phone

You can call us at 1.928.205.1110. We are always manning the phones to help you place your order with us.


Orders via the Web

Our website makes it easy for you to place your order anytime day or night. Just click on the category you are interested in. Once you have browsed and shopped, just click “check out” on your cart and follow the instructions on each check-out page.


Can I email you my order?

You may email us your order, but DO NOT send your credit card information through email. Please give us a call with that information and verify that we have received your order.

 

 

This site is designed and maintained by Soaker Hose Depot. 
   Any questions or comments regarding this site, please contact sales@soakerhosedepot.com
     Copyright© 2012  Soaker Hose Depot , All rights Reserved